At the start of 2015 it became clear on the road ahead for my business we were facing some serious challenges.
We had just purchased the Budget franchise and were experiencing inconsistent business results, some big rental agency changes, and some poor staff attitudes had crept in.
I had heard Ian speak at a function in 2014 and I had been impressed with the message of his talk that day.
Ian has worked as a mentor to me ever since. He also runs sessions and works 1:1 with my staff.
We continue to make small yet significant shifts in how we conduct our business that make a significant difference with my key people, how we work, and to our results.